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02/07/2012
In 2011, BBB found complaints against florists spiked 67% compared to 2010 on cupids day. If you're going to go through the task of sending flowers, candy or gifts for Valentine's Day, do a little homework and due diligence to make sure you or your loved one has a happy day and not a broken heart.
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02/07/2012
More people are turning to the Internet to find Mr. or Ms. Right through online dating services, pop-up ads or email. The Consumer Fraud Task Force has a warning for those who use the Internet to find love: While online dating has resulted in some successful relationships, criminals also troll the sites for victims who will send them money.
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01/30/2012
Better Business Bureau is warning consumers about a new twist in the ongoing BBB phishing scam. Consumers now are reporting receiving phone calls – in addition to emails – from scammers claiming to be from BBB.
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01/27/2012
The Better Business Bureau (BBB) Foundation invites high school juniors and seniors to apply for its annual BBB Scott Mecham Student of Integrity Awards. In 2012, six students will each be granted $2,000 college scholarships.
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01/24/2012
With the Super Bowl just around the corner, Better Business Bureau (BBB) is warning consumers to be on the alert for knock-off team jerseys, counterfeit memorabilia and phony game tickets.
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01/11/2012
While more than 150 million numbers have been added to the National Do Not Call Registry, the Better Business Bureau continues to get calls from people who aren't aware of this resource. The registry began in 2003 to give consumers a choice on telemarketing calls. It's managed by the Federal Trade Commission (FTC). If you decide to register your number, telemarketers covered by the registry have 31 days to comply and stop calling you. If they continue to call you, they can be fined thousands of dollars.
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01/10/2012
As the winter sets in, nothing sounds better than relaxing under a tropical sun. Winter and spring are prime cruising months, but Better Business Bureau is advising consumers to read all of the fine print before signing up for a special cruise deal.
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01/03/2012
The Better Business Bureau is issuing a warning that NETFLIX is the latest in a long line of companies to be plagued with a Phishing Scam using their name.
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12/30/2011
“They threatened to try and take my disability away,” one complainant said of a debt collector, and another said they “threatened to file criminal charges of check fraud” and contacted my friends saying “I would soon be arrested.”
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12/27/2011
No matter how hard you shop for the perfect gift, occasionally the item is the wrong size or color, or it simply doesn’t meet the recipient’s desires or needs.
To minimize the hassle of post-holiday returns, the Better Business Bureau (BBB) advises shoppers to ask about retailers’ return policies before making a purchase. Retain receipts until you’re certain the gift is right.
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12/22/2011
The email scam using the Better Business Bureau’s name continues to proliferate across North America, and even to some overseas addresses. Most of the emails carry the famous BBB torch logo and come with the subject line “Complaint from your customers.” The emails have a link or an attachment containing malicious phishing malware that steals information, with potentially harmful results.
Larry Andrus is a member of the board of directors of BBB Western Michigan and also the CEO of Trivalent Group, Inc., a BBB Accredited Business that helps its clients manage, access, protect, and store their data. One of his firm’s clients opened the affected attachment, which launched malware that quickly found the accounting office’s computers, accessed bank numbers and passwords, and nearly completed a fund transfer from the company’s account.
Because of experiences such as this one, BBB has updated its advice and recommends the following to anyone who receives the email:
• Do not open any
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12/14/2011
Consumers across the country are complaining about an email they received from what appeared to be Amazon.com.
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12/07/2011
Better Business Bureau (BBB) is issuing an urgent SCAM alert cautioning businesses and consumers about another email that is spreading across the country that looks like it is from BBB, with the subject line “Complaint from your customers.” This email is fraudulent; ignore its contents and delete it immediately. If you have already clicked on a link in the email, run a full virus scan of your computer.
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11/30/2011
As we enter the holiday season, retailers are adding hundreds of thousands of temporary jobs. The National Retail Federation estimates 500,000 people will get holiday jobs. Challenger, Gray and Christmas, a well-known outsourcing firm, puts the number at 600,000. Toys R Us has said it might hire 45,000 holiday employees, while some retailers have said they'll hire up to 30 percent more seasonal workers than last year. There's a double-edged sword, however, to this good news for people desperate to find a job, even a temporary one. First, given high unemployment, the competition for these jobs will be fierce. Second, crooks follow the headlines and have already been perpetrating new and creative scams on the unemployed. They may step up their efforts during the holidays.
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11/30/2011
Shop or donate online only on sites that use technology that encrypts your personal and financial information before sending it for payment processing. Encrypting sensitive information makes it inaccessible to anyone outside the system.
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