In the wake of the tornados and severe storms that hit many parts of the BBB’s service area this week, scam artists may appear. They try to take advantage of those who have already been victimized by the weather.
“Whenever there is a major natural disaster, there are two things you can count on. The first is the generosity of a community’s citizens to donate time and money to help victims. The second is the appearance of poorly run and in some cases fraudulent businesses or charities,” said BBB President and CEO Jim Hegarty. “Not only do donors need to be concerned about avoiding fraud, they also need to make sure their money goes to competent relief organizations that are equipped and experienced to handle the challenges of providing assistance to these victims.”
The BBB also warns that victims should be especially aware of home repair companies that breeze into storm-ravaged neighborhoods promising a good deal on home repairs. Unscrupulous contractors use high-pressure pitches to convince you to make immediate repair decisions. They may promise quality left over materials, special prices, and quick work. But in fact, they may do more harm than good to your home and your pocketbook.
To avoid being ripped off, you should first check with your insurance company about policy coverage. Never act in haste! If necessary, make temporary repairs yourself. And follow these guidelines:
• Be sure to obtain more than one estimate using the same specifications and materials
• Ask for a written contract specifying in detail the work to be done.
• Do not pay for all the repairs in advance
• Never make full payment until the work has been completed to your satisfaction
• Inquire whether the contractor is licensed and has liability and worker’s compensation insurance to
protect you in the event of an accident on the job
• Make certain that the contract provides a completion date for the project
• Be sure to find out if the work requires a permit
• Get references
• Always check on the company’s reliability, by calling your Better Business Bureau at (402) 391-7612 or 800-649-6814 or at www.bbb.org.